Privacy Policy
Last updated:
This Privacy Policy explains how KALINA BOGUSLAV ("we", "us", "our") collects, uses, stores and protects your personal data when you visit kalinaboguslav.cz or place an order for TerraPeak Multivitamin Select.
1. Information we collect
We may collect the following categories of personal data:
- Order enquiry data: your full name and telephone number, submitted via the order form.
- Contact form data: your name, email address and message content.
- Technical data: IP address, browser type and version, pages visited, time and date of visit, referring URL - collected automatically via server logs and analytics cookies (only if you have consented).
- Cookie data: data stored locally in your browser as described in our Cookie Policy.
2. How we use your information
- To process and confirm your order enquiry by telephone.
- To respond to messages submitted via the contact form.
- To analyse website traffic and improve site performance (analytics, only with consent).
- To serve relevant advertising (marketing, only with consent).
- To comply with our legal obligations.
3. Legal basis for processing (UK GDPR)
- Contract performance (Art. 6(1)(b)): processing your name and phone number to fulfil your order request.
- Legitimate interests (Art. 6(1)(f)): basic website security and fraud prevention.
- Consent (Art. 6(1)(a)): analytics and marketing cookies, where you have given consent via our cookie banner.
- Legal obligation (Art. 6(1)(c)): where required by applicable law.
4. Sharing and disclosure
We do not sell your personal data. We may share data with:
- Courier and logistics partners, solely to deliver your order.
- Google LLC - for analytics (Google Analytics) and advertising (Google Ads), subject to your consent and Consent Mode v2 settings.
- Competent authorities, where required by law.
5. Data security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data in transit.
6. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Rectification of inaccurate data.
- Erasure ("right to be forgotten") where no legal basis for retention applies.
- Restriction of processing in certain circumstances.
- Data portability for data processed by automated means.
- Object to processing based on legitimate interests.
- Withdraw consent at any time (for consent-based processing), without affecting the lawfulness of prior processing.
- Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk or by calling 0303 123 1113.
To exercise any right, contact us at [email protected].
7. International data transfers
Where we use services such as Google Analytics, data may be transferred to servers outside the UK. Such transfers are subject to appropriate safeguards, including Standard Contractual Clauses approved by the relevant authorities.
8. Retention periods
- Order enquiry data: retained for up to 12 months to manage any follow-up queries or returns.
- Contact form messages: retained for up to 6 months.
- Analytics data: subject to Google's own retention settings (typically 14 months).
9. Children's privacy
Our website and products are intended for adults only. We do not knowingly collect personal data from anyone under 18 years of age. If you believe a child has provided us with data, please contact us and we will delete it promptly.
10. Third-party services
We use the following third-party services which may process data on our behalf or independently:
- Google Analytics (cookies: _ga, _gid, _gat) - website traffic analysis, subject to your consent.
- Google Ads / Conversion Tracking (cookies: _gcl_au, _gcl_aw) - advertising performance measurement, subject to your consent. We use Consent Mode v2.
- Google Maps Embed API - used on our Contact page to display our location. Google may set cookies when the map is loaded. See Google's own privacy policy at policies.google.com/privacy.
11. Cookie use
We use cookies as described in our Cookie Policy. You can manage your preferences at any time via the cookie settings banner on this site.
12. Policy updates
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after an update constitutes acceptance of the revised policy.
13. Contact
KALINA BOGUSLAV
Za Školou 18/3, 353 01 Mariánské Lázně 1-Úšovice, Česko
Email: [email protected]
Tel: +44 20 7946 0382